My boss is in Brazil, and he has a laptop I need to access. He gave me his IP, from going to whatismyip.com, but I'm unable to connect using Remote Desktop Connection. It should be set up to allow it. Is there any free online service that's easy to set up? He doesn't know anything, and I can't walk him through difficult tasks. So, it would be best if I could just send him a link that will give me control of his computer.
Computer Networking - 6 Answers
People's Answers, Critics, Comments, Opinions :
Answer 1 :
logmein.com
Answer 2 :
http://www.gotomypc.com is a very good easy to use site which will allow this. I hope this has answered your question. E-mail me if you have any problems at all. Thanks Lewich
Answer 3 :
Hey there, I had a similar problem a while back and solved it using Team Viewer. You can check it out at http://www.teamviewer.com/index.aspx Cheers & good luck, Peter G
Answer 4 :
I have found that Online IP finders are not quite accurate. To find your IP you can do the following. On a PC ---------- Go to Start...Run Type "cmd" At the cursor prompt, type "ipconfig" and you will see your IP address. If you should happen to see more than one IP address, you will, most likely, want the IP address associated with the Ethernet interface.
Answer 5 :
Teamviewer is the easiest to use. It also comes with other utilities like VPN and presentation. Have him install it, and you install it. Once he runs it he needs to give you the session ID and password. Then you connect and it's all taken care of. It traverses firewalls and access-lists, and is very easy to use.
Answer 6 :
Easiest way to do it is use Windows Live Messenger. During conversation your boss selects Actions-Request Remote assistance. You click accept and go from there
Read more discussion :
- Dell laptop... should I be worried
- what laptop is better for me: Apple or HP
- Is getting open source software a good idea
- what can carry on a plane
